Facebook’s  ‘Minato Information Board’ disseminates information on Minato City’s internationalization activities and events, as well as useful information about everyday life. 

There is also an AI based Chatbot service.Search ‘Minato Information Board’ on the Minato City website to access it.

Enquiries should be made to the Global Community Planning Subsection of the Community Promotion Section at Minato City Hall. The telephone numbers are 03-3578-2046 and 03-3578-2524.

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If you are experiencing problems in your everyday life, please use the following three consultation services for foreigners. They are free.

1. Minato City Consultation Service for Foreign Residents

This is a consultation counter for foreign residents of Minato City who are having problems with the city’s administrative services or in daily life. 

Consultations are available in easy Japanese, English, Chinese, Korean and North Korean, Portuguese, Spanish, and six other languages.

Telephone consultation is limited to easy Japanese and English.

The counter is open Monday to Friday, from 9am to midday and from 1pm to 5pm, except on national holidays and at year end/new year.

The telephone numbers are 03-3578-2046 and 03-3578-2524.

2. Metropolitan Government Consultation Service for Foreign People

This service provides advice for foreigners who live in Tokyo on matters such as immigration, work and daily life. 

Consultation is available from 9:30am to midday and from 1pm to 5pm on the following days:

English: Monday-Friday, tel. 03-5320-7744

Chinese: Tuesdays and Fridays, tel. 03-5320-7766

Korean: Wednesdays, tel. 03-5320-7700

There is no consultation on national holidays.

3. Minato International Association 

Association volunteers provide consultation on problems or worries in everyday life. 

It is available Monday-Friday, from 9am-5pm. An appointment is required. 

Available languages are easy Japanese  and English. For other languages, please ask at the time of booking. 

The telephone number is 03-6440-0233.

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(Audio) 29th March/1st April 2021 ON AIR: Facebook’s “Minato Information Board” / Free Consultation Services for Foreigners