Minato Call/Regional City Office

Minato Voice

Operators at the Minato City call center, or ‘Minato Call’, respond to enquiries about the content of Minato City’s administrative services and provide information on the city’s facilities and events.  Enquiries are dealt with not just in Japanese, but also in English.

Staff respond to multiple enquiries relating to different sections, and those sent in by fax and e-mail too, so please feel free to use this service. It is available 365 days a year from 7am to 11pm.

Please be aware that advance reservations and applications for participation in events and health checks etc. may sometimes only be dealt with between 9am and 5pm.

The telephone number is 03-5472-3710 and the fax number is 03-5777-8752.

The e-mail address is


In Minato City, you can receive the same services at any of the 5 Regional City Offices. These exclude some applications etc. at the Foreign Resident Registration Subsection at Shiba Regional City Office.

The regional city offices are in the 5 areas of Shiba, Azabu, Akasaka, Takanawa and Shibaura-konan.

As well as providing a variety of administrative services in local areas, regional city offices aim to settle regional matters within the local community.

The locations and main telephone numbers of the regional city offices are as follows:

Shiba Regional City Office: 1-5-25 Shiba Koen,

TEL: 03-3578-3111

Azabu Regional City Office: 5-16-45 Roppongi,

TEL: 03-3583-4151

Akasaka Regional City Office: 4-18-13 Akasaka,

TEL: 03-5413-7011

Takanawa Regional City Office: 1-16-25 Takanawa,

TEL: 03-5421-7611

Shibaura-konan Regional City Office: 3-1-47 Shibaura,

TEL: 03-3456-4151


(Audio) 29TH July/1ST August 2019 ON AIR "Minato Call/Regional City Office"