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Information on the New Coronavirus Infection

PSA Yokohama
2020/05/20

In line with the declaration of the “State of Emergency in response to the new Coronavirus”, please continue to do your best to prevent the spread of infection.


Avoid the “Three Cs”; “Closed spaces with poor ventilation”, “Crowded places with many people nearby”, and “Close-contact settings such as close-range conversations”. Make sure that there is a distance of at least 2 meters between yourself and others.


When going out to shop, take measures including the following to prevent overcrowding.

Restrict shopping to one member of your household

When queuing at the tills, make sure the appropriate distance is kept between yourself and others

Make a note of what you want to buy before going out


Please also continue to put effort into “frequent handwashing with soap",  "cough etiquette"  and getting “sufficient food and sleep".


Saturday ward office services will be suspended on 23rd May this weekend to prevent the spread of the new Coronavirus


For advice on the New Coronavirus infection, please contact the following call centers with a Japanese speaker.


For infection related characteristics and preventative measures, or if you show symptoms:

The Yokohama City New Coronavirus Infection Call Center 045-550-5530

For people who suspect they are infected with the new Coronavirus

         the New Coronavirus Infection Returnees/Contact Center 045-664-7761


For up to date information on the new coronavirus, please refer to the link on the homepage of the Yokohama City website.


We ask for your understanding and kind cooperation in helping to prevent the spread of the virus.